Amazing...everything from placing the order to the final product! The team is super responsive and polite. I had a very tight timeline to get the covers, they did it..even with the diwali rush...it was just fantastic. The cushions, they were great quality. I had ordered cushions from one more seller in india and despite paying slightly higher for this one, the quality difference was way too high. I loved it and will definitely recommend anyone looking to buy any cushions and will be a long term customer myself. All the very best to the Team!